27 October 2026

DXC executive explains why many enterprise AI pilots never reach production

First reported

Big Technology ran this on .

  • Russell Jukes of DXC, an IT services company, discusses why many company AI pilot projects stall before going live.
  • The conversation covers how to build AI agents (software that takes actions on its own) that are reliable enough for real use.
  • He argues companies should measure how fluently employees use AI rather than just how many tools were adopted.

Our read

Only Big Technology covered this of the 30 newsletters tracked, and it follows DXC Technology's CMO discussing enterprise AI savings in our archive on 2026-10-26.

Written by Newskeryx from which newsletters covered this story and from our own archive.

How it was covered

Big TechnologyAlex Kantrowitz

Stalled pilots, production-grade AI, agent trust, build-versus-buy, coding productivity, security, and technical debt